Patient Advocacy

What Will You Learn?

• Skills you will learn
• Recognition of the significance of cultural competence in healthcare delivery.
• Development of cultural awareness as the foundation for recognizing and respecting patients' cultural identities, values, and beliefs.
• Acquisition of cultural knowledge through ongoing learning and exposure to diverse cultural perspectives and practices.
• Development of cultural skills, including effective communication strategies and adaptation of care practices to bridge language and cultural barriers.
• Techniques for delivering culturally sensitive care, including language assistance and accommodation of cultural preferences.
• Strategies for overcoming cultural barriers to healthcare access, considering language, cultural competence, and trust.
• Practical approaches for improving access to healthcare services for culturally diverse populations, including language interpretation services and community outreach programs.
• Understanding cultural humility as a guiding principle for acknowledging cultural biases and adapting care practices to meet diverse needs.
• Promotion of diversity, equity, and inclusivity within healthcare organizations through recruitment, training, and inclusive policies.
• Practical steps for creating culturally competent and inclusive healthcare environments, considering signage, food options, and accommodation of religious practices.
• Role-playing exercises and group discussions to practice culturally sensitive communication and care provision in simulated patient scenarios.