About Lesson
- Active Listening: Care providers engage in active listening to understand patients’ perspectives, concerns, and preferences regarding their care.
- Communication Skills: Effective communication is essential for advocating patients’ needs, including clear and concise communication with healthcare providers, patients, and their families.
- Educational Support: Care providers provide patients with information about their health conditions, treatment options, and available resources, empowering them to make informed decisions.
- Conflict Resolution: Care providers advocate for patients by resolving conflicts and addressing issues that may arise between patients, families, and healthcare providers, ensuring a collaborative and supportive care environment.