About Lesson
- Scenario 1:
- Situation: A patient expresses anxiety about an upcoming procedure.
- Role-play: Care providers practice active listening, empathy, and reassurance techniques to address the patient’s concerns and alleviate anxiety.
- Scenario 2:
- Situation: A patient receives distressing news about their diagnosis.
- Role-play: Care providers demonstrate empathy and compassion in delivering the news sensitively, providing emotional support, and facilitating a supportive environment for the patient to express their feelings and ask questions.